Legal terms.
Privacy Policy
Last Updated: November 27, 2025
This Privacy Policy describes how EkoGo ("we", "our", "us") collects, uses, stores, and protects your personal data when you use our platform, website, and mobile application.
By using EkoGo, you agree to the terms described in this Privacy Policy.
Table of Contents
1. Information We Collect
We may collect the following types of information:
1.1. Information provided by users
- Name and surname
- Email address
- Phone number and country code
- Country of residence
- Profile information
- Reviews and comments
- Reports submitted about restaurants
- Uploaded photos
1.2. Restaurant owner information
- Restaurant name
- Address and location
- Operating hours
- Badge status, form and cuisine
- Menu and dietary information
1.3. Automatically collected data
- Device type
- IP address
- Browser information
- App usage statistics
- Cookies and similar technologies
2. How We Use Your Data
We use your information to:
- Create and manage user accounts
- Allow users to leave reviews and ratings
- Display restaurant information
- Process restaurant badge applications
- Detect repeated reports or suspicious activity
- Improve app functionality and user experience
- Send notifications (e.g., more than 10 reports in 2 weeks)
- Communicate with you regarding support requests
3. Sharing Your Information
We do not sell or rent your personal data.
We may share information only with:
- Restaurant owners, when a report is submitted about their listing (report is always sent anonymously)
- Service providers needed to operate the platform
- Authorities, if legally required
4. Data Storage and Security
We use industry-standard security measures to protect your information.
However, no online system can be guaranteed 100% secure.
5. Your Rights
You have the right to:
- Access your personal data
- Edit your personal data
- Request account deletion
- Withdraw consent
- Request that we stop processing your data
You can do this through the Login & Security section or by contacting us.
6. Account Deletion
If you delete your account:
- Your reviews may remain anonymous
- Your personal info will be permanently removed
- Restaurant owners cannot use your identity retroactively
7. Children's Privacy
EkoGo is not intended for users under 16 years of age.
8. Changes to This Policy
We may update this Privacy Policy.
Updates will be posted on this page with a new date at the top.
9. Contact Us
If you have questions, contact us at:
info@ekogo.com